Conversation
Adventurer@sfba.social

Adventurer She/Her

Reply to

@trebach
At minimum be grandfathered in.

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fuzzychef@m6n.io

Berkubernetus

Reply to

@trebach Heck, I'd settle for being able to return the device when it doesn't work.

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laird@hachyderm.io

Scott Laird

Reply to

@trebach I boosted this and kind of snickered. Then 15 minutes later I turned on my TCL TV, which I had forgotten uses Roku. I apparently can't even watch anything over HDMI without accepting the stupid arbitration agreement.

I literally don't have a Roku remote control that works anymore. I haven't needed it in years. Now I need to improvise something (presumably they have a remote app?) just to agree to their stupid terms so I can feed the TV an HDMI signals?

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laird@hachyderm.io

Scott Laird

Reply to @laird@hachyderm.io

@trebach impressively, the TV's buttons *don't work* while the arbitration pop-up is on. So I can't even turn it off (or on!) that way. HDMI CEC works, though, but turning it on that way just returns to the popup.

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laird@hachyderm.io

Scott Laird

Reply to @laird@hachyderm.io

@trebach I filed a support ticket with TCL, and the automated system says that they'll get back to me within 3 days. I think I'm going to have to unplug it just to turn it off!

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pavel

Pavel Machek

Reply to
@trebach #Roku seems to be evil. That's bad. Court would probably find that the terms don't apply to you. You could sue them now, you could talk to EFF, you could have your cat click on the terms. You could ask them to repair the device.
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ojarjur@mastodon.online

Omar Jarjur

Reply to @laird@hachyderm.io

@laird @trebach What you need is a class action lawsuit. I suspect you can show damages since they basically bricked your TV.

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etchedpixels@mastodon.social

The Penguin of Evil

Reply to @ojarjur@mastodon.online

@ojarjur @laird @trebach Depending on the country and existing contract things like computer misuse also come to mind.

I'm also somewhat dubious that "sign here or we break your equipment" is a fair clause in a contract

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